Deb has 25 years leading performance improvement and human capital management across a broad range of sectors, with specialty in K-12 education.

She is a strategy and performance consultant in systemic improvement of performance. She was awarded the evidence-based Certified Performance Technologist job certification in 2011 by the International Society for Performance Improvement (ISPI) based on her work in education improvement.

She and Dr. Judith Hale of Hale Associates ( developed the fully evidence-based Certified School Improvement Specialist, awarded through a collaborative arrangement with the International Society for Performance Improvement ( Together they founded The Institute for Performance Improvement, ( a social entrepreneurial organization which develops Communities of Practice of high performing practitioners to facilitate meaningful work and sustainable improvement in education and the workplace. The Institute trains individuals to effectively facilitate improvement using Human Performance Technology methods (HPT). Deb serves as President of The Institute. 


She is a former K-12 educator who spent over 20 years in corporate human capital management and performance improvement. She began her career as a high school language arts teacher. In 2001 she left her position as Sr. Vice President for Instruction and Business Development for Citibank, N.A. to form Willing Learner, Inc.

In 2002, she led the start of the Georgia Leadership Institute for School Improvement ( a public/private initiative to improve education leadership. Under her leadership the Institute developed a solid track record for helping school systems improve student achievement and organizational effectiveness.

In November 2012, Deb and Dr. Hale published The School Improvement Specialist Field Guide via Corwin Press. The Field Guide is based on the ten Certified School Improvement Specialist standards and contains a wide variety of tools and processes for facilitating sustainable, systemic improvement.  

Through her company, Willing Learner, Inc. she provides strategic planning support and performance consulting services. Contact Deb at or at 678-428-2363.


BS, Language Education, University of Georgia


You can reach Deb directly at